Shipping, Delivery and Returns

Digital products only

Everything CozyPaperPrint sells is a digital product - printable PDF and image files. No physical item is made or posted, and there is no shipping charge or shipping time.

How delivery works

All sales take place on Etsy. As soon as your Etsy payment is confirmed, your files are available as an instant download:

• From your Etsy account, under Purchases and reviews, next to the order.
• From the download link in the receipt email Etsy sends you.

You can download your files again from your Etsy account if you need another copy. Most products print at home on US Letter or A4 paper, or at a local print shop.

Returns and refunds

Because our products are digital downloads that are delivered instantly, they are generally not returnable in the way a physical item is. Refund and exchange requests are handled under Etsy’s policies for digital items and the policy shown on each product’s Etsy listing at the time of purchase.

If something is wrong - a file that will not open, a corrupted download, or pages that do not match the listing description - please message us through Etsy first. We will fix the file or help you, and where a problem cannot be fixed we will handle your request in line with Etsy’s digital-item policies.

Please check the listing description, page size and language before buying, and note that printed colours can vary slightly between printers and paper.

Personal use

CozyPaperPrint files are sold for personal use: print them for your own party, family or your own classroom. Please do not share, resell, redistribute or upload the digital files themselves, in whole or in part, and do not sell printed copies made from them.

Questions

Message us any time through our Etsy shop - see the contact page.